Empowering Landlords and Tenants
Through Digital Transformation
A Smart, Simple Approach to Housing Services
Are you a registered social landlord looking to improve tenant engagement and streamline services? Our digital transformation solutions offer a user-friendly, accessible platform that benefits tenants of all backgrounds. We design our platforms to engage in meaningful conversations by breaking down barriers and providing clear, actionable information.
Tenants Net
Get Involved
Passport2Housing
Bespoke Designs
Projects
Our Recent Projects.
Rosehill Housing
Resident Engagement and Estate Management
Tpas
Member Engagement and Participation
Key features
Benefits for tenants:
- Increased independence: Take control of your housing journey and find the right solutions for your needs.
- Reduced stress: Access information and support whenever needed, without the hassle of in-person appointments.
- Empowerment: Become active in your housing community and advocate for your rights.
Benefits for individuals:
- Intuitive Interface: Easy-to-use platforms accessible on smartphones, tablets, and computers.
- Real-Time Information: Access to up-to-date housing options, eligibility criteria, and application processes.
- Personalised Guidance: Interactive tools and resources to help tenants understand their rights and make informed decisions.
- Accessibility: Designed to accommodate individuals with disabilities and those facing digital poverty.
- Secure and Private: Ensures the protection of user data and privacy through robust security measures.
Benefits for landlords:
- Improved tenant satisfaction: Enhance the tenant experience and build stronger relationships.
- Increased efficiency: Streamline operations and reduce administrative costs.
- Data-driven insights: Gain valuable insights into tenant needs and preferences to inform decision-making.
Our Vision
Planned digital transformation
Too often computer systems dictate the processes, businesses need to follow - how often do we do something just because that’s the way it was always done? Tenants Hub can work with you to deliver lean business applications that suit your business needs and get your organization to deliver a better, efficient service. No longer does the tail have to wag the dog.
Talk
Let's chat and get to know more about your company's needs.
Review
We'll assess what business systems you are already using.
Perform
We'll join up the dots to make the lean system your organisation needs.
About Us
Digital Poverty and the Need for a Tenants Hub
Digital transformation is revolutionising how we access information and interact with services. However, navigating complex housing systems online can be a daunting challenge for many individuals facing housing insecurity. This digital divide, often referred to as "digital poverty," disproportionately affects those who are already marginalised.
People threatened with homelessness, under notice to leave, or in urgent need of housing often struggle to find the information they need. Despite having access to technology, these individuals may be overwhelmed by convoluted websites and bureaucratic processes.
To address this issue, in 2018, we created Tenants Hub. This digital platform will provide a user-friendly interface for individuals to access real-time information, explore housing options, and understand the processes involved in securing affordable housing. By combining the best aspects of digital technology with personalised guidance, the Tenants Hub aims to empower individuals to take control of their housing situation.
Our Aims
Bridging the Digital Divide
To provide a user-friendly digital platform that is accessible to individuals with limited digital literacy or those facing housing insecurity.
Empowering Tenant
To equip individuals with the knowledge and tools necessary to navigate complex housing systems and make informed decisions about their housing options.
Improving Housing Access
To streamline the process of accessing housing assistance and support services, reducing barriers and increasing efficiency.
Promoting Transparency and Accountability
To enhance transparency in housing policies and practices, fostering trust between tenants and housing providers.
Creating a Community of Support
To foster a community of tenants who can share experiences, learn from one another, and advocate for their rights.
Enhancing Digital Adoption
To work with and train staff and tenants to adopt a digital approach, ensuring that individuals have the confidence and skills to effectively utilize digital tools and resources.
testimonial